Add a Client

 

1. Click on Add Client

Click on the "Add Client" button in the top toolbar.

 

Click on Add Client

Alternatively, use the "+" sign icon.

Alternatively, use the "+" sign icon.

Hover over the "+" icon in the lower right of the screen, then choose "Add client".

2. Enter client's first and last name, and date of birth

Type in the First and Last Name, along with the client's Date of Birth. MLC will cross-check the database for any clients who already match this data.

 

Enter client's first and last name, and date of birth

3. Potential duplicate.

If MLC finds an existing client whose details match what you've entered, it will alert you. Perhaps this client has already been recorded.

 

Potential duplicate.

4. Click on Proceed

This will create the client record and take you to the next step.

 

Click on Proceed

5. Enter personal information.

Here you can enter full details for the new client. Fields marked with an asterisk are required.

 

Enter personal information.

6. Be sure to add an email address and/or phone number for contacting the client.

At least one email address is required for the client to be marked as Active in the record.

 

Be sure to add an email address and/or phone number for contacting the client.

7. Save & Next

Click the Save & Next icon in the top toolbar.

 

Save & Next

8. Attorney and Legal Assistant

Select the attorney and legal assistant, if any.

 

Attorney and Legal Assistant

9. Click Save & Next

Click Save & Next

10. Input lead information

This can include Referral Source, Signed up by, Signed up Date, and preferred Contact Method(s).

 

Input lead information

11. Custom Fields

If your firm's MLC adminstrator has created any custom fields, they will be displayed here. Fill in any as required, then click on Save & Next.

 

Custom Fields

12. Click on Save & Next

Click on Save & Next

13. Emergency Contacts

This screen allows you to enter any emergency contacts for the client, along with their name, email, phone, and relation to the client.

 

Emergency Contacts

14. Click on Save & Close to finalize.

Click on Save & Close to finalize.

15. Activating the client portal

If you mark the client "Active", MLC will ask for your confirmation before activating the client portal and sending the client an email notification.

 

You can wait until later to activate the client.

 

Activating the client portal

16. Done!

Your new client data is now entered. The client will be listed as "Prospect" until a matter is created for the this record. You can now edit this record as needed.

 

Done!

Add Feedback