Getting Started with MyLawClients
System Administrator Only
These steps should be performed by a System Administrator on your firm's account and should be applied when first setting up the account for better performance.
1. Click on the Settings wheel

2. Click on Firm Settings

3. Select the Main Contact
The Main contact should be selected from the list. Only Super Administrators are shown on this list. This will be the main contact between your firm and MyLawClients.

4. Click Save
Click "Save" to save your firm settings.

5. Click on Firm Defaults
Setup your firm defaults settings.

6. Select Default Attorney
Select who is the default attorney for new matters. You can always change that at the matter level when creating a new matter.

7. Select Your Firm Default Email
Enter your main email address that can be used as a default email in your SMTP settings later.

8. Select Default Court Appearance Value
Select which value will be selected by default when creating a court settings for your client. You can select between:
- Client Must Appear
- Client Excused
- Client Must Appear Virtually

9. Select Default Rep Letter
Select which of your Rep Letter templates to use by default when creating a new Rep Letter for a new matter. You can always change that at any time.

10. Select Default Retainer Letter
Select which of your Retainer Letter template to use by default when creating a new Retainer Letter for your client. You can always change that at any time.

11. Select Default Payment Receipt Letter
Select which of your Payment Receipt template to use by default when sending a payment receipt to your client. You can always change that at any time.

12. Click Save
Save your firm default settings.

13. Click on SMTP Settings

14. Select Your SMTP Option
Here you will select which SMTP settings you will use for your firm's email communications to your clients from within MyLawClients.
For more in depth details on which option to select and how to configure them, please refer to the "MyLawClients SMTP Settings - Juris Matters" kb article.

15. Click Save
Click "Save" to save your SMTP settings.

16. Click on Text Settings
Click on "Text Settings" to setup your firm's dedicated SMS number to send and receive Text/SMS/MMS messages from within MyLawClients.

17. Check SMS Service Enabled
If you plan on using MyLawClients SMS capabilities to communicate with your clients, check the box "SMS Service Enabled" to enable that service on your account. This service will incur Text Messaging charges. Please contact your MyLawClients representative for any details. For more in depth settings details, please refer to "MyLawClients SMS/Text Settings - Juris Matters" kb article.

18. Select Default Text To User
Select which user will receive new text messages by default.

19. Click on Get Firm Text Number
Click on this button to create a phone number dedicated to your firm to start sending and receiving messages from MyLawClients directly.

20. Enter Your Local Area Code
Enter your local area code in order to search for a local phone number to use for Text messaging.

21. Click Search

22. Select Your Firm Number
In the dropdown box, select the number that you want to associate with your account. Please know that this number will stay with your account and cannot be changed.

23. Click Create

24. Enter Your Opt-In Message
Here you can enter your firm's Opt-In message that will be sent as a first message to your new clients. You can modify this text or use the default text. You can change this Opt-In message at any time in the future.

25. Edit Opt-Out Footer
This footer is included with all outgoing messages to allow clients to opt-out from receiving messages. This message is mandatory. You must include the word STOP or CANCEL in your opt-out message. Once opt-out your client can opt back in by sending the word START or UNSTOP to your number.

26. Click Save
Save your firm's text settings.

27. Click on Firm Localization

28. Select or Confirm Your Timezone

29. Select Date Format
Select your default date format that will be applied throughout your application.

30. Select Default Time Format
Select whether you want to show time in the 12 or 24 hour format.

31. Select Default Phone Number Format
Select which format to use to show phone numbers.

32. Select Display Name Format
Select how you want MyLawClients to show full names by default.

33. Select Page Size
Select how many records do you want to show by defaults in all the listing pages.

34. Select Default Idle Time
Select the time (in minutes) that you want the system to stay on before the system logs you out. Choose between 1 to 600 minutes. Choose 0 to always stay connected (Not recommended for security reasons)

35. Click Save
Click "Save" to save all your localization settings.

36. All Done!
Congratulations!!! You are now ready to use and enjoy MyLawClients!!!
Article ID: 19, Created: January 23, 2024 at 9:04 PM, Modified: January 25, 2024 at 8:02 PM