Getting Started

 

Getting Started with MyLawClients

 

System Administrator Only
These steps should be performed by a System Administrator on your firm's account and should be applied when first setting up the account for better performance.

1. Click on the Settings wheel

Click on the Settings wheel

2. Click on Firm Settings

Click on Firm Settings

3. Select the Main Contact

The Main contact should be selected from the list. Only Super Administrators are shown on this list. This will be the main contact between your firm and MyLawClients.

 

Select the Main Contact

4. Click Save

Click "Save" to save your firm settings.

 

Click Save

5. Click on Firm Defaults

Setup your firm defaults settings.

 

Click on Firm Defaults

6. Select Default Attorney

Select who is the default attorney for new matters. You can always change that at the matter level when creating a new matter.

 

Select Default Attorney

7. Select Your Firm Default Email

Enter your main email address that can be used as a default email in your SMTP settings later.

 

Select Your Firm Default Email

8. Select Default Court Appearance Value

Select which value will be selected by default when creating a court settings for your client. You can select between:

  • Client Must Appear
  • Client Excused
  • Client Must Appear Virtually
 

Select Default Court Appearance Value

9. Select Default Rep Letter

Select which of your Rep Letter templates to use by default when creating a new Rep Letter for a new matter. You can always change that at any time.

 

Select Default Rep Letter

10. Select Default Retainer Letter

Select which of your Retainer Letter template to use by default when creating a new Retainer Letter for your client. You can always change that at any time.

 

Select Default Retainer Letter

11. Select Default Payment Receipt Letter

Select which of your Payment Receipt template to use by default when sending a payment receipt to your client. You can always change that at any time.

 

Select Default Payment Receipt Letter

12. Click Save

Save your firm default settings.

 

Click Save

13. Click on SMTP Settings

Click on SMTP Settings

14. Select Your SMTP Option

Here you will select which SMTP settings you will use for your firm's email communications to your clients from within MyLawClients.

For more in depth details on which option to select and how to configure them, please refer to the "MyLawClients SMTP Settings - Juris Matters" kb article.

 

Select Your SMTP Option

15. Click Save

Click "Save" to save your SMTP settings.

 

Click Save

16. Click on Text Settings

Click on "Text Settings" to setup your firm's dedicated SMS number to send and receive Text/SMS/MMS messages from within MyLawClients.

 

Click on Text Settings

17. Check SMS Service Enabled

If you plan on using MyLawClients SMS capabilities to communicate with your clients, check the box "SMS Service Enabled" to enable that service on your account. This service will incur Text Messaging charges. Please contact your MyLawClients representative for any details. For more in depth settings details, please refer to "MyLawClients SMS/Text Settings - Juris Matters" kb article.

 

Check SMS Service Enabled

18. Select Default Text To User

Select which user will receive new text messages by default.

 

Select Default Text To User

19. Click on Get Firm Text Number

Click on this button to create a phone number dedicated to your firm to start sending and receiving messages from MyLawClients directly.

 

Click on Get Firm Text Number

20. Enter Your Local Area Code

Enter your local area code in order to search for a local phone number to use for Text messaging.

 

Enter Your Local Area Code

21. Click Search

Click Search

22. Select Your Firm Number

In the dropdown box, select the number that you want to associate with your account. Please know that this number will stay with your account and cannot be changed.

 

Select Your Firm Number

23. Click Create

Click Create

24. Enter Your Opt-In Message

Here you can enter your firm's Opt-In message that will be sent as a first message to your new clients. You can modify this text or use the default text. You can change this Opt-In message at any time in the future.

 

Enter Your Opt-In Message

25. Edit Opt-Out Footer

This footer is included with all outgoing messages to allow clients to opt-out from receiving messages. This message is mandatory. You must include the word STOP or CANCEL in your opt-out message. Once opt-out your client can opt back in by sending the word START or UNSTOP to your number.

 

Edit Opt-Out Footer

26. Click Save

Save your firm's text settings.

 

Click Save

27. Click on Firm Localization

Click on Firm Localization

28. Select or Confirm Your Timezone

Select or Confirm Your Timezone

29. Select Date Format

Select your default date format that will be applied throughout your application.

 

Select Date Format

30. Select Default Time Format

Select whether you want to show time in the 12 or 24 hour format.

 

Select Default Time Format

31. Select Default Phone Number Format

Select which format to use to show phone numbers.

 

Select Default Phone Number Format

32. Select Display Name Format

Select how you want MyLawClients to show full names by default.

 

Select Display Name Format

33. Select Page Size

Select how many records do you want to show by defaults in all the listing pages.

 

Select Page Size

34. Select Default Idle Time

Select the time (in minutes) that you want the system to stay on before the system logs you out. Choose between 1 to 600 minutes. Choose 0 to always stay connected (Not recommended for security reasons)

 

Select Default Idle Time

35. Click Save

Click "Save" to save all your localization settings.

 

Click Save

36. All Done!

Congratulations!!! You are now ready to use and enjoy MyLawClients!!!

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